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Shipping, care + FAQ


Orders are shipped via USPS Priority Mail and include tracking. Shipping is free in the contiguous U.S. on orders over $50. Please reach out about international shipping rates.

All pieces are wrapped suitably for gifting!



All sales are final and cannot be returned.



Due to the highly personalized process involved in their creation, custom pieces cannot be returned or exchanged.



Though it is best to have your jewelry professionally cleaned by a jeweler, there are some simple ways to keep your jewelry fresh. Moisture in the air causes tarnish on silver so storing pieces in a jewelry box or airtight plastic bag helps to prevent discoloration. Occasionally rinsing your piece in warm water with mild dish soap will keep it clean from oils: Gently brush with a soft bristled toothbrush under water. Let the piece air dry and polish with a soft cloth. Chemical jewelry cleaners are generally harsh and can eat away the surface of metal over time and damage certain stones, so using these is not recommended.

Wear will eventually show on jewelry that is worn often. Polished surfaces will gain micro scratches, and matte brushed surfaces will appear shinier over time. Jewelers can usually refinish your piece. The surface treatment on blackened (oxidized) sterling silver will lighten over time where it touches skin, creating a finish unique to the wearer. Contact me with questions about cleaning or refinishing your Meg by Hand jewelry.



I have ended my studio lease at the Torpedo Factory Art Center in Alexandria, VA. However, my online webshop will continue to be open. Reach out to me at meg(at)